ITIL Foundation 1 Day Training in Jersey City
ITIL Foundation 1 Day Training in Jersey City in Jersey City

From: 17 Dec 2021 To: 17 Dec 2021

Start Time: 09:00 AM End Time: 05:00 PM

Venue: Regus - New Jersey, Jersey City - Harborside Financial, 2500 Plaza 5 The Waterfront, 25th floor, Jersey City, NJ, 07311

Created By: Micheal William


Ticket Type Ticket Price Seat Quantity Available Seats
Standard Fee $0.00 USD 10 Available
Early Bird Fee $0.00 USD 10 Available

Total amount USD:

0

$

ITIL Foundation 1 Day Training in Jersey City

Event Description

Course Description :



color:#394042">The blended ITIL Foundation training, fully updated to ITIL2011,
introduces learners to the lifecycle of managing IT services to deliver to
business expectations. The Course includes an engaging, case study based
approach to Learning the core disciplines of the ITIL Best Practices. Blended
ITIL Foundation training is a powerful solution that combines the flexibility
of eLearning with traditional classroom coaching for a superior Learning
experience. In preparing learners for the ITIL Foundation
certification, learners start with upfront prep time via self-paced eLearning,
covering the theoretical concepts. This is followed by instructor-led classroom
coaching (either in a physical or a virtual setting), allowing the participants
to engage with the instructor and other learners and review the concepts they
previously learned alone. Fewer days spent in classroom translates to reduced
out-of-office training costs and lost employee hours. Learners are well
positioned to successfully complete the associated exam, required for entry
into the future ITIL Intermediate training Courses.


color:#394042">The ITIL Best Practice is composed of five core disciplines:
Service Strategy, Service Design, Service Transition, Service Operations and
Continual Service Improvement. These disciplines represent a service life cycle
framework that further enhances alignment to the business while demonstrating
business value, ROI and enabling IT to solve specific operational needs.


Course Outline :




  • Opening & Introduction

  • Review Service Strategy

  • Review Service Design

  • Review Service Transition

  • Review Service Operation

  • Review Continual Service Improvement

  • Exam Preparation

  • Exam


Target Audience :



color:#394042">IT Management, IT Support Staff, IT Consultants, Business
Managers, Business Process Owners, IT Developers, Service Providers, System
Integrators.




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Learning Objectives :




  • Key Principles and concepts of IT Service
    Management.

  • Benefits of implementing ITIL in an organization.

  • Service Management Processes and how they map to the
    Service Lifecycle.

  • Basic concepts and Definitions related to the
    Service Lifecycle.

  • Activities and roles involved with the Service
    Lifecycle.

  • Relationship of each component of the Service
    Lifecycle and how they map to other components.

  • Identify the factors that affect the effectiveness
    of the Service Lifecycle.


Course Agenda :




  • Opening & Introduction

  • Review Service Strategy

  • Review Service Design

  • Review Service Transition

  • Lunch

  • Review Service Operation

  • Review Continual Service Improvement

  • Exam Preparation

  • Exam



 
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Organizer Details

Name: Micheal William


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