The Communication Strategies workshop will help you to understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
Learning Objectives:
- Identify common communication problems that may be holding them back
- Develop skills in asking questions
- Identify what their non-verbal messages are telling others
- Develop skills in listening actively and empathetically
- Enhance their ability to handle difficult situations
- Deal with situations assertively
Agenda:
Module One: The Big Picture
Module Two: Understanding Communication Barriers
Module Three: Paraverbal Communication Skills
Module Four: Non-Verbal Communication
Module Five: Speaking Like a STAR
Module Six: Listening Skills
Module Seven: Asking Good Questions
Module Eight: Appreciative Inquiry
Module Nine: Mastering the Art of Conversation
Module Ten: Advanced Communication Skills
Module Eleven: Wrapping Up
Prerequisites:
None
Course Materials:
Attendees will receive a course manual with presentation slides and reference materials.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Note: If you would need any assistance, let me help you to get registered. Reach us at: info@mountskills.com